When you register with MulaEarn Agencies, we collect your name, phone number, email address, and mobile money details necessary to process withdrawals. We may also collect basic usage data (pages visited, device type) to improve the platform.
We store account passwords using one-way encryption (they are never stored in plain text) and restrict access to member data to authorized administrators only.
We do not sell your personal information. We share only what's necessary with payment processors (e.g. M-Pesa) to complete withdrawals, and with service providers who help us operate the platform (e.g. hosting).
You may request a copy of the data we hold about you, ask us to correct inaccurate information, or request account deletion by contacting support.
We use basic cookies to keep you logged in and to understand general site usage. You can disable cookies in your browser, though some features may not work correctly.
We may update this policy from time to time. Continued use of the platform after changes means you accept the updated policy.
Questions about this policy can be sent via our WhatsApp support channel.